Returns & Exchanges
At DXB Perfume, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you can return unopened and unused fragrance bottles within 14 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization code.
Pack Securely
Place the perfume in its original, cellophane-wrapped packaging and secure it in a sturdy shipping box to prevent leakage or damage.
Ship the Item
Affix the provided shipping label and drop off the package at any authorized courier location.
Quality Inspection & Refund
Once our scent specialists verify the item is unopened, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing